Wundrful World of Christmas is a magical, mixed reality walk-through experience perfect for 3 to 8 year olds and their grown-ups. You'll be guided by a cast of animated characters and real-life actors, through interactive theatrical sets and scenery, on an unforgettable Christmas adventure.

The North Pole Post Office is a branch of Elf Mail’s Postal Service in the heart of Sydney. Pick up your wish list letter and envelope pack, free with every ticket, and post it in-store in the Elf Mailbox.

Simply scan the QR code to track your letter on its journey to the North Pole. Santa will be there too, so finish your experience by having your photo taken with the man himself! You’ll also find Christmas gifts, decorations and a delicious selection of lollies at Candy Cane Lane.

To claim your complimentary Santa letter and Elf Mail envelope, simply go to the counter after you've picked up your photo and our friendly staff will assist. Don't forget to scan the QR code on your envelope before you post it in the Elf Mailbox so that you get updates from your Delivery Elf as your letter makes its way to the North Pole!

Yes, each group of ticket purchasers will have their photo taken with Santa in the North Pole Post Office at the conclusion of the Experience. Photo prints and digital packages of your time with Santa with your choice of background are available to purchase from the in-store terminals.

After your photo, simply head to the terminals and scan the QR code on the card you’ll be given by your photographer. Make your purchase selections and then collect your group photo from our friendly staff at the retail desk.

If you pre-purchase your group Santa photo with your ticket, your first print presented in a specially designed card frame is only $10. In-store framed prints start at $19.

Yes, every child receives a small keepsake gift from Santa at the end of the Experience.

Absolutely! Wundrful World of Christmas is designed for young Santa believing children aged between 3 and 8 years old.

No ticket needed. Children under 2 go free.

We recommend wearing comfortable clothing and shoes suitable for walking.

Yes, photography and videography for personal use are encouraged. Capture the magic of Wundrful World of Christmas and share your experience with friends and family! However, please be mindful of other guests and avoid using flash in performance areas.

Approximately 50 minutes, but we recommend allowing additional time in the North Pole Post Office to write and post your wish letters to Santa and browse the goodies on offer. Plan to spend at least 1 hour at Wundrful World of Christmas to fully enjoy all the activities.