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Wundrful World of Christmas is a magical, mixed reality walk-through experience perfect for 3 to 8 year olds and their grown-ups. You'll be guided by a cast of animated characters and real-life actors, through interactive theatrical sets and scenery, on an unforgettable Christmas adventure. This year in London, the adventure doesn't stop when the show ends – there's a whole other world waiting on the other side.
Your free Santa letter and Elf Mail envelope are given to you during your visit. Take it with you to write later on the benches in the Elves' Playground. Don't forget to scan the QR code on your envelope before you post it in the Elf Mailbox so that you get updates from your Delivery Elf as your letter makes its way to the North Pole!
Yes, each group of ticket purchasers will have their photo taken with Santa in his Grotto at the conclusion of the Experience. Photo prints and digital packages of your time with Santa, with your choice of background, are available to purchase from the in-store terminals in our retail area.
After your photo, simply head to the terminals and scan the QR code on the card you'll be given by your photographer. Make your purchase selections and then collect your group photo from our friendly staff at the retail desk.
Pre-purchase your group Santa photo with your ticket and your first print, presented in a specially designed card frame, comes at a substantially discounted price versus buying on the day. In-store framed prints are also available to purchase from the retail desk.
Yes, every child receives a small keepsake gift from Santa at the end of the Experience.
Once you've collected your photos and finished browsing in our retail area, your Christmas adventure continues. Step through a passage of glowing, hanging vines and discover the Elves' Playground – an expanded festive wundrland with enchanting light installations, a small selection of gentle fairground rides perfect for little ones, and Christmas food and drink stalls to explore at your own pace. It's also where you'll find the Elf Mailbox and benches, if you'd like to write and post your letter to Santa there.
Yes. Access to the Elves' Playground is included with every Wundrful World of Christmas ticket and is exclusively for ticket holders.
Absolutely! Wundrful World Of Christmas is designed for young Santa believing children aged between 3 and 8 years old. From the Elves’ Workshop to festive cooking with Mrs Claus, there's something for everyone to enjoy.
Yes, Wundrful World Of Christmas is fully wheelchair accessible.
We recommend wearing comfortable clothing and shoes suitable for walking – you'll be on your feet for the show and while exploring the Elves' Playground afterwards.
Yes, photography and videography for personal use are encouraged. Capture the magic of Wundrful World of Christmas and share your experience with friends and family! However, please be mindful of other guests and avoid using flash in performance areas.
Wundrful World of Christmas runs for approximately 50 minutes, plus time to write your letter to Santa and browse our retail area. We recommend allowing at least 30 minutes to explore the Elves' Playground afterwards, though you're welcome to stay as long as you like. Altogether, plan for at least 90 minutes to enjoy everything on offer.
For all ticketing and booking enquiries, please visit See Tickets Customer Service. For questions about Wundrful World of Christmas or your visit that aren't related to your ticket or booking, please contact us at london@wundr.live. We're happy to help.
Immerse LDN is dedicated to showcasing world-class immersive experiences and original productions across brand-new purpose-built venue spaces in the heart of London's Royal Docks, set to the backdrop of the Excel London Waterfront.
